Person cuts chicken wire outside with the BLACK+DECKER MATRIX powered scissors attachment.

Support

Have questions about BLACK+DECKER®? Here are answers to Frequently Asked Questions. For information not covered here, please contact us with your questions and we will reply within two business days.

BLACK+DECKER ServiceNet

Through our online portal you can ship tools to the nearest factory-owned location for repair, or easily order replacement parts to do it yourself. View, print, and email tool schematics and manuals.

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Warranty Information

Get all the information you need for various repair and replacement warranties for your products.

View Warranty Policy

Register a Product

Get important recall notifications, proof of ownership, and warranty service. Simply register your BLACK+DECKER® purchase.

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Find Parts

Professional tool information. Find Repairs and Spare Parts agents online.

Find Parts

Safety Notices + Recalls

Your Safety is Always Our Top Priority. While infrequent, our products intermittently experience safety issues and recalls. In these cases, we quickly provide consumers with up-to-date information on repairs and safety precautions.

View Safety Recalls

Vulnerability

As part of our commitment to safety and security, we’ve established a coordinated vulnerability disclosure program to provide guidance for our digital products and information systems.


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Service Center

Find experts in your area to keep your tools going strong.
BLACK+DECKER® currently owns 150 service centers worldwide and we have many other authorized service centers where you can get your products repaired.

Find Service Center

Find a Retailer

Locate your closest BLACK+DECKER® retailer.